I enjoyed this but there were definitely some bumps along the way. The acting is honestly very solid. Good performances. The concept is fun enough, although not completely original. There's some issues with dialogue and the lead character making unbelievably stupid decisions on multiple occasions. But it's a very moody, haunted hotel story with enough tension and creepy moments to warrant me liking it overall. I wish there was more with the lore: what actually happened in the hotel, etc? I don't mind an ambiguous film if it feels like it's earned the ambiguity of the ending through the remainder of the film. This film is vague throughout and the ending isn't much of a payoff.

I enjoyed it. Wasn't scary in any way, but it was fun.

A hidden gem from Ti West that deserves spotlight.

Not a horror movie. Just a horrific waste of my time.

Although you might get the impression, that there isn't very much happening for a rather long time, Ti West manages to build up a subtle but queasy tension, which doesn't need scare jumps or shocking images. Another thing i enjoyed about 'the innkeepers' is that the movie takes its time to introduce the characters to the audience, so that you can really build up an emotional connection. The events are taking place in real humans lifes - instead of: well, here's just a group of generic soulless people, which only serve as victims to whom cruel things happen... Considering that this is quite a rare thing in most of (modern) horror movies, i found it remarkable and a lovely change to that genre.

Very slow throughout movie, sped up, cute and funny at beginning, but convoluted. Did not like ending. But figure ending is just like all of previous movies from old about haunted mansions, or inns, someone has to die to sacrifice to Satan. Usually the person who is sacrificed has no life and/or intrigued with death, not life.

This film has pacing issues. The story has potential but it takes a long time to develop.

I stumbled across this little gem of a movie while scrolling aimlessly through channels and I’m glad I did. I’m a sucker for spooky movies, and this one builds up the feeling of dread from the opening credits, with images of the creepy hotel through the ages, opening on the last night of business before it closes for good. The story is engaging, the acting is good, the characters are actually relatable and likeable for a change. I’m quite a jaded paranormal movie fan, but the ending made the hairs on the back of my neck stand up! I shouldn’t have watched it alone! This is a must watch at Halloween or on a cold autumn night! Recommended.

Great movie and actors are believable. Definitely in the high rankings of the genre. A must watch for all horror fans!!!

This is on the best of creepy horror list of many true fans. Not sure why audience score is low but it’s a rare movie that made me feel paranormal exists even though I don’t believe.

This movie lacked horror, a decent storyline, acting sucked and the potential to turn what was a dull ending could have been saved and wasn't. Obviously a passion project for the writer/director/editor maybe he should have let others help.

There was really no payoff in the third act. I counted 4 telegraphed jump scares. The story was okay and the actors were really good. The script seemed weak and, like I said, no third act.

During the last weekend before the closing of a century-old hotel, the ghosts decide to make themselves known to the employees. The 5th film directed by West. It has flaws. Mostly, I enjoyed the three main characters. As a horror film, it's not, as Eli Roth is cited as saying, scary. The spirits are barely in the film. And some inclusions are irrelevant, such as Luke's near confession to Claire he loves her. Not needed. Even more so is a local woman who has separated from her husband and staying at the hotel. Could have entirely eliminated her. I would say I enjoyed it but was also disappointed. My wife really enjoyed it. Nice to see McGillis again. The hotel is a real building, the Yankee Pedlar Inn, located in Torrington, Connecticut. It has rumors of being haunted.

cinematography was enjoyable. characters and story were believable. a little slow in the beginning but it picked up and had a good ending.

Good actors. Good direction. Poor story and just plain boring. Was hoping at least it was a slow burner but nope. The Innkeepers is boring from start to finish.

I've become a big fan of Ti West in recent years. With his one-two punch of X and Pearl (And I'm sure MaXXXine will be great too) as well as 2009s The House Of The Devil, he's making a strong case for being one of the most interesting and compelling modern day horror directors. The Innkeepers wasn't as enjoyable or as memorable as the others I've seen, but I think it's better than many have given it credit for. It's been criticised for being slow and atmospheric, and while I agree that its plot doesn't move at a mile a minute, its pedestrian pacing allows us to feel at ease in the locale and with the characters, so that when creepy things do start to happen, they genuinely shock us. Also, I found the last act to have a lot of atmosphere. Some scenes are slow builds, but unlike the worst of the Paranormal Activity films for example, you're not forced to wait forever for something to happen. Jump scares are used very sparingly, and even then they're not accompanied by that annoying musical stinger that's meant to hammer them home. If I were to recommend a Ti West film to someone, this certainly isn't the first one I'd mention. But if you're a completionist, or you fancy a supernatural horror that's actually good, then give The Innkeepers a watch.

Boring, finally picked up at the very end.

It would suck to stay in this hotel, not because it's supposed to be haunted, but because the front desk staff don't restock the towels and spend all night screaming in the lobby. I generally like slow-burn films, the use of atmosphere can often surpass the base plot, especially when you're dealing with the kind of ratcheting dread that so many good horror films trade off of. The Innkeepers is 80% buildup, 20% conventional haunted house horror, but during that initial hour and change I saw very little that I though contributed to the ultimate payoff of the film; it's a well-executed goofball relationship between Sarah Paxton and Pat Healy, but it's mostly played for laughs and if there was intended to be a contrast with the bleaker scenes late in the runtime, it doesn't show up very clearly. Instead, it feels like two different films that happen to be played back-back-to-back. It's tough because I liked the dialogue, the acting from both main protagonists, and the cinematography, but just didn't connect to the story. Some nice pieces, and Ti West is still clearly developing his style with plenty of big-budget horror, but this doesn't set the atmosphere as well as you might hope. (2.5/5)

one of the crappiest ghost stories this reviewer has ever seen

A movie that goes nowhere and does nothing.